April 11, 2017
Video footage capturing the forcible removal of a passenger from an overbooked United Airlines flight has gone viral, inciting outrage on the internet and raising questions about passenger rights.
Captured by fellow passengers on a domestic US flight departing from Chicago's O'Hare International Airport, videos posted on Facebook and Twitter show enforcement officers pulling a screaming passenger from out of his window seat.
The officer's brutal use of force causes the passenger to knock his head against the armrest across the aisle, knocking his glasses off, busting open his lip and silencing him, despite the pleas from fellow passengers.
“Guys this is not right,” says one concerned passenger to the enforcement officers. As the man is pulled out and dragged out of his seat, fellow passengers can be heard gasping at the use of disproportionate force and the passenger's bloody face and exclamations of “Oh my God, no!” and “This is wrong.”